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Get your Gold Coast calls answered professionally

Running a small or medium sized business is really difficult. Some days you really need to be a bit of a juggler as you have so many balls in the air at one time. One way to reduce a number of those balls and to make your Gold Coast business run a bit smoother is to use a professional receptionist service to answer your incoming calls.

The Ruby Receptionist services team can answer all or some of your calls both during business hours and after hours if you want. If you want you can just use us for the overflow calls or if you are really busy then you can use us for all of your incoming calls. It is totally flexible and totally up to you in terms of how you use our services.

When you sign up for the Ruby services you are given a unique local telephone number. This number can either be used as your main number or you can divert your incoming calls to this number. When the Ruby team receive calls to your unique number they will answer the calls using a unique greeting that has been agreed with you. This greeting can be varied as often as you like.

We aim to answer your calls within 3 rings and achieve this more than 90% of the time. Once we have answered your call we have three options in terms of how we deal with it. Firstly, we could transfer certain calls directly to you on an alternative number, secondly, we could email the message to your email address and thirdly we could SMS the message to you. Either way, we will get you your urgent messages promptly.

We don't believe in locking people in to lengthy contracts. Our customers stay with us because we provide exceptional service at an affordable price.

Get a FREE trial

We think that you will love our receptionist services. We are so confident that we are willing to give you a free 7 day trial to test it out. There is absolutely no obligation and you don't even have to give us your credit card details to get started.

Australian Based Receptionists

Unlike many of our competitors we don't outsource our telephone answering to cheap offshore call centres. Our professional receptionists are local trained receptionists who understand Australian businesses and Australian place names.