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1300 72 10 73

You need a business call answering service for your small business

Life continually gets harder for the small business person. There is so much admin to do these days that you hardly get time to focus on the strategic aspects of your business and making more money. Wouldn't it be good if you could offload some of that admin work and win back some of that time. With a business call answering service like the one offered by Ruby you are able to comfortably offload your telephone answering to a professional competent receptionist and get on with making more money.

Our virtual receptionists are trained professionals who live and work in Australia. We only employ local Australian receptionists as we believe it is a false economy to send your telephone answering to offshore call centres where the workers are unfamiliar with the Australian business environment or Australian regulations.

How does it work?

It is really quite easy to set up. Firstly, you apply for a 7 day free trial and we allocate you a unique phone number. You then tell us what greeting you want used with your callers and how you want to receive the messages. After that it is simply a case of diverting your existing phone number to the number that we have allocated to you and we can start answering your business calls.

What message do my callers get

Your callers will receive a unique greeting of your choice. This greeting can be changed at any time that you like so if you want to have a specific Christmas greeting or a unique greeting that corresponds to a marketing campaign or a sales event etc then that is all possible. You can change your greeting by logging in to our admin portal or by accessing your account via our app.

How will I receive my messages

There are two options for receiving your messages after we have taken your business call. The first is to receive the message by email. The other method is to receive the message by SMS. We find that in this modern day of smart phones the majority of our customers opt for the email option as it enables them to check their messages by phone and in most cases get on to them wherever they are.

What will it cost me?

We have packages to suit all sizes of business. If you are a tiny business then you may opt for our starter package which charges a small retainer and then a small cost per call. If you are a larger customer then you will probably want to go for one of our packages that includes a number of calls. Either way it is quite an affordable service. The average customer spends around $120 per month.

If you would like to find out more about getting a telephone answering service then why not have a chat to one of our helpful Sydney based customer care reps today on 1300 72 10 73 and we can sign you up for that free 7 day trial. It makes really great business sense.