In a business, each phone call represents an opportunity. However, handling a high volume of incoming calls while balancing other critical business tasks can be an immense challenge.
Imagine the frustration of your valuable clients being sent to voicemail or kept on hold for too long. Each missed or poorly handled call means potential lost business, negatively impacting your bottom line and corporate image. The struggle to manage calls effectively can be a constant source of stress and distraction, hindering productivity.
That’s where our corporate answering services come into play. We provide professional, well-trained virtual receptionists who can handle all your calls with impeccable service. Our team is available 24/7 to ensure that no call is missed or mishandled. By leaving your call handling to us, you can focus on core business activities, secure in the knowledge that your clients are being well cared for. With our corporate answering services, you’ll transform every call into an opportunity to enhance customer satisfaction and grow your business.
Our virtual receptionist service ensures your calls are answered at the fraction of the cost of an in-house receptionist
Our team answer your calls with a level of efficiency unachievable with a full time receptionist
We answer calls 24/7, ensuring your customers can always speak to someone
Our Smart Group uses your reception and premium office services in most Australian states.
We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled nationwide and maintain a national presence.
As companies are added or new operating locations are established, changes within the group are efficiently dealt with. Online access to receptionist scripts enables immediate changes to reflect new activities, and we are delighted with how appointment bookings have been taken care of.
By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.
Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently.
Your live answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person. Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a Virtual Office solution.
Have experts managing your calls at a fraction of the price of an in-house receptionist.
Looking to expand your business without growing your expenses? We can help you increase your reach with a virtual address.
Expand your business presence and professional image with a prime virtual location.
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When you consider wages, super, payroll tax and the cost of office space, our services can save you up to 70% compared to the expense of an office-based employee.
By utilizing your virtual receptionist solution, you can also ensure that potential customers who call your office have their calls answered, limit the risk of them going to an alternate company, and provide additional support to your staff in managing their administration workload.
When hiring, we only employ Australian Based Receptionists. We favour people with a background working in an administrative role and are now looking to move to work with virtual assistants.
We have tried to keep our pricing simple. If you decide to start with our basic package, you will pay a small monthly retainer of $29 plus GST plus a per-call cost of $3.50 plus GST.
If you have a low call volume and your phone rings more than a few times weekly, you probably want to consider getting a package. While package costs are slightly higher, average call costs decrease considerably.
From our experience, the average business will spend around $200 per month. It is of incredible value for the peace of mind that this provides. Consider how much you would pay for a full/part-time physical receptionist.
So why would you pick Ruby as your virtual receptionist?
We currently have over 25,000 customers using our services, and not one is locked into a long-term contract. We place a high focus on client satisfaction, and as such, our customers stay with us for three years or more (on average) and regularly say that they wish they had known about our service years ago as it has saved them so much time and money.
We support our corporate clients 24/7, 365 days per year, with our professional receptionist services supporting them both during business hours and out of hours
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