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Why you should get a telephone answering service for your business

A lot of small to medium sized businesses have not heard of telephone answering services, let alone understand why they should be using one. The good news however is that once a small business starts using an outsourced receptionist service the majority of them will see some really positive benefits to their small business and the profitability of that enterprise.

Here are our reasons why we believe you should be getting a telephone answering service for your small business


The first big benefit that you will get from a call answering service is flexibility. No longer will you be tied to the office or to your phone for extended periods of time. You will be able to get on with work, get on with sales and get on with making more money while you can be comfortable in the fact that your telephone calls are being answered professionally and promptly.


Lets face it, when you are really busy and trying to do five things at once you generally don't present the best possible face to your callers. Given that all they have to go on is the sound of your voice it can be quite off putting if you sound rushed, annoyed or nervous. With a professional telephone answering service you can be sure that your customers will be getting a professional greeting every single time from our professional receptionists.

Better use of resources

It really doesn't make sense for you to be dropping everything and picking up the phone. You started your business to make money at something that you are good at, you should focus on the core aspects of your business that you are really good at and leave the phone answering to us.

Cost effective

It really is very cost effective to have a telephone answering service like Ruby answering your calls as opposed to having an internal staff member. Our rates are really quite reasonable and you only need to pay us when we are answering the calls, unlike those costly full time staff members.

Why not give one of our friendly customer service representatives a call today on 1300 72 10 73 and we can sign you up for a free 7 day trial. It really does make great business sense.