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The Ruby Phone System - Your Outsourced Reception

The Ruby Phone System has been designed with simplicity in mind. You decide which of your calls you want to send to our receptionists. You may decide that you want to send all of them or you may only use us as an overflow resource. Whatever you decide, you can change your instructions in a matter of minutes.

In creating our phone service we wanted to make it as easy as possible to use for you as the end user but to have as much functionality crammed into it as possible. Pretty well everything that you need to do can be done online by you at a time that suits you.

Here at Ruby one of our SLA's with our customers is that we will answer 90% of your calls within 3 rings. We believe that it is extremely important to answer calls as promptly as possible and your valuable callers should not be left sitting in a queue.

When we do answer your calls we use your company name and answer with the script that you have provided. We can then either provide information directly to the callers, redirect the call to you or a nominated member of staff or send you a message via email or SMS. It's totally flexible and you decide how you want it to work.

The Ruby phone system is designed to provide maximum service at a minimum cost,24/7. We offer a range of packages to suit all professions and most budgets and if required we can structure a custom package specifically for your business. Whether you have 5 people or 500 it makes sense to outsource to Ruby.

Australian Owned And Built

The Ruby telephone answering system was designed and built in Australia and is 100% Australian owned. Our system is so good at what it does that there are thousands of happy customers using the system around the world.

Free Trial

Why not try it out for free? We are so confident with how much value our Virtual Receptionist system can add to your business that we are willing to let you use it for 7 days at absolutely no cost to you. It is totally risk free to you, we don't require any credit card details or any sort of sign up. What have you got to lose!