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Real Estate Answering Service From Just $19 Per Month

Our answering services support agents and agencies across Australia to ensure that their phones are always answered promptly and professionally

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Answering Service

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Australian Based Receptionists

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Our Answering Service Is Trusted By These Real Estate Agencies

Real Estate Answering Service
Trusted Brands - 12

Our Real Estate Answering Services Ensure That All Of Your Calls Are Answered

The real estate industry is incredibly fast-paced and competitive. Missed phone calls can be a potential client lost, a deal missed, or a property inquiry ignored. But as a busy real estate professional, constantly tethered to your phone can leave you with little time to focus on strategic tasks, property viewings, or nurturing relationships with your clients.

The stress of being always available and the fear of missing out on a potential opportunity can become overwhelming. Juggling property viewings, paperwork, meetings, and client communication is not only time-consuming but also exhausting. It’s an ongoing balancing act of work life balance that can lead to dropped balls and overlooked opportunities.

Our Real Estate Answering Service provides the perfect solution to this dilemma. Our trained professionals are well-versed in the real estate industry and handle every call with the utmost professionalism, providing information, scheduling viewings, and capturing leads. We offer a 24/7 service ensuring no call goes unanswered, no matter the time or day. Now, you can concentrate on what you do best – closing deals and building relationships, while we handle your calls.

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Legal Answering Service &Amp; Small Business Answering Service &Amp; Contractor Answering Service &Amp; Medical Answering Service &Amp; Corporate Answering Service, Virtual Receptionist For Law Firms &Amp; Property Management Answering Service

How Our Answering Service Can Help Your Real Estate Business...

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Get More Listings

Every missed call could be costing you thousands in commissions

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Professional Image

Give the right impression, when a professional answers your phone

Money

Save Money

Our virtual receptionists save over 70% compared to an in house receptionist

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What Our Clients Say About Our Answering Services

★★★★★ 5/5
I am extremely happy with the service
I am extremely happy with the service as I do not have a full-time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am, whilst the receptionist will also screen calls for me

David Patmore

Director – Vision Training International
★★★★★ 5/5
I have found the service fantastic
I have found the service fantastic. In fact, it has created such a professional image that I have difficulty when a client wants to visit my office as I work from home. My clients have an image that my company is bigger than it is.

Richard Hill

Director – R & R Valuations
Further Testimonials

Our Real Estate Answering Services provide exceptional support to agents and agencies with...

Australian Based Receptionists

Our virtual receptionists are based in Australia, with our live call answering providing a human touch to your agency They understand local market nuances and offer real-time, personalized communication, enhancing your agency’s image and the customer experience.
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24/7 Call Answering

For real estate agents being available round the clock can be challenging. Our team of dedicated virtual receptionists is the solution. They stand ready 24/7, 365 days a year, to ensure your phone is always manned. Regardless of after-hours, weekends, or public holidays.
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Appointment Bookings

Our virtual receptionists are specialists in scheduling appointments. With comprehensive training, they’re well-equipped to transform incoming calls into more property appraisal appointments. Their proficiency in managing calendars helps to contributie to the growth and success of your real estate company.
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Real Estate Specific Call Scripting

Our virtual receptionists are equipped to answer calls with customized scripts specifically designed for the real estate sector. This ensures that each call handled resembles a “cookie cutter” pattern to call flows, providing consistency, professionalism, and an industry-specific approach, each and every time
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Fast Answering

Our friendly virtual receptionists are dedicated to providing exceptional customer service, aiming to have calls answered in ten seconds or less, even during peak hours when call volumes are at their highest. Irrespective of the time or day, your calls will be answered promptly, ensuring no potential client or important conversation is left waiting.

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Instant Notifications

Following every call, we notify you promptly. We understand this is critical for the smooth operation of your real estate business, so we make sure you receive all necessary details without delay. This enables you to take immediate action on urgent matters.
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Software Integration

Our staff members are not only skilled in call handling but are also knowledgeable about various business management software used in the real estate industry. This allows them to easily integrate with your preferred tools, facilitating a smoother, more efficient service.
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Ruby Provides A Cost Effective & Professional Solution For Agencies Looking For Reliable Virtual Reception Services

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How Our Answering Service Works

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Get Started

We walk you through our onboarding process and how you want your calls answered

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Client Calls

You forward your phone to our receptionists, who then answer calls on your behalf

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We Answer

Our receptionists will answer your business calls with your custom greeting

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We Update You

We can introduce calls to you, and/or update you via email and/or sms

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FAQs

Frequently Asked Questions About Our Real Estate Answering Service

What is a real estate answering service?

A real estate answering service provides telephone answering and message-taking services specifically tailored for real estate agencies. They handle calls from potential and existing clients, schedule appointments, and provide after-hours support.

How does a real estate answering service work?

When an incoming call comes in for your agency, it’s redirected to the answering service where trained professionals answer the call, following the specific instructions and scripts provided by your agency.

Can a real estate answering service handle after-hours calls?

Yes, we understand that as a real estate agent you get calls 24/7 and as such our live answering service operates 24/7, ensuring that all calls are answered, regardless of when they come in.

Can the service handle appointment bookings?

Absolutely. Our team can schedule appointments, ensuring more leads are captured and converted.

Will the answering service understand my real estate software?

Yes, our call answering service integrates with your real estate agency software

How do I receive the messages taken by the answering service?

After each real estate call, we send an instant notification to you with the details of the call via email and/or SMS. We also have the option to transfer calls direct

Can the service handle calls from different types of clients (buyers, sellers, tenants)?

Yes, we can handle calls from all types of real estate clients and follow your specific instructions for each type of caller.

What happens during peak times or holidays?

With over 200 virtual receptionists we are equipped to handle high call volumes, including peak times and holidays, ensuring no call goes unanswered.
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Ruby Receptionist provides phone answering and virtual receptionist services to over 25,000 Australian businesses and can save you substantial money if you currently have an in-house receptionist.
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  • Level 14 275, Alfred Street, North Sydney NSW 2060
  • 1300 72 10 73
  • Available 24/7
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