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After Hours Answering Service From Just $29 Per Month

Seize Every Opportunity and Enhance Customer Experience – 24/7 Live Phone Answering at Your Fingertips!
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Answering Service

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Australian Based Receptionists

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After Hours Answering Service: Companies We Support...

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Australian Businesses Using Ruby'S Phone Answering Service

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Make Every Opportunity Count With Our 24/7 After Hours Call Answering Services

Customers expect immediate assistance and support at all hours in today’s fast-paced world. Missing crucial calls from clients and leads during after-hours can lead to lost opportunities, customer dissatisfaction, and a tarnished brand image.

Imagine your customers’ frustration and disappointment when trying to reach you during out-of-hours emergencies or inquiries, only to be met with an unhelpful voicemail or no response. These missed connections during after-hours can severely damage your reputation, hinder your business growth, and leave potential revenue on the table. Furthermore, your competitors may capitalize on these gaps in service, drawing your clients away and stunting your company’s progress.

Our 24/7 After-Hours Answering Service ensures you never miss a call again, even during late-night or weekend hours! Stay connected to your clients around the clock, providing exceptional out-of-hours support and capturing every opportunity that comes your way. Our professional and dedicated team will handle your after-hours calls with the utmost care, ensuring your customers receive the attention they deserve. Boost satisfaction, build trust, and watch your business thrive as you stay ahead of the competition and meet your client’s needs 24/7.

Receptionist From Ruby Receptionist Making A Call For A Temporary Answering Service.

Transform Your Business with Our Cost-Effective After-Hours Phone Answering Service

Seeking a reliable solution to manage your after-hours calls? Discover our top-notch After-Hours Answering Service, designed to support businesses to…
Phone Answering Service Sydney

Reduce Overheads

Our cost-effective after-hours call answering service eliminates the need for additional staff, helping you save on hiring and training expenses while maintaining exceptional customer service.

Growth Chart

Support Growth

Our tailor-made service plans adapt to your business needs, allowing you to scale your communication services as your company grows without compromising quality or efficiency.

Direction

Flexible Plans

We provide flexible service plans to accommodate the unique needs of your business, including specialized call handling, scheduling, and more, offering a flexible solution to your communication requirements.

After-Hours Answering Service Pricing

Our after-hours call answering service offers customized plans to meet your requirements for handling business out-of-hours inbound calls. Delve into the standard features below to learn more about the inclusions in each package.
MessageExpress

$19/ month*

Includes:

MessageExpress 25

$60/ month*

Includes:

MessageExpress 50

$100/ month*

Includes:

For Larger Plans Click Below
MessageExpress

$19/ month*

Includes:

MessageExpress 25

$55/ month*

Includes:

MessageExpress 50

$95/ month*

Includes:

MessageExpress 100

$165/ month*

Includes:

MessageExpress 200

$325/ month*

Includes:

For Larger Plans Click Below
Standard

$29/ month*

Includes:

Virtual Receptionist 20

$69/ month*

Includes:

Virtual Receptionist 50

$175/ month*

Includes:

For Larger Plans Click Below
Standard

$29/ month*

Includes:

Most Popular

Virtual Receptionist 20

$69/ month*

Includes:

Virtual Receptionist 50

$165/ month*

Includes:

Virtual Receptionist 100

$295/ month*

Includes:

Virtual Receptionist 200

$550/ month*

Includes:

MyAssistant /
MyDiary

$49/ month*

Includes:

MyAssistant 20 /
MyDiary 20

$85/ month*

Includes:

MyAssistant 50 /
MyDiary 50

$150/ month*

Includes:

For Larger Plans Click Below

Most Popular

MyAssistant /
MyDiary

$49/ month*

Includes:

MyAssistant 20 /
MyDiary 20

$79/ month*

Includes:

MyAssistant 50 /
MyDiary 50

$139/ month*

Includes:

MyAssistant 200 /
MyDiary 200

$435/ month*

Includes:

MyAssistant 400 /
MyDiary 400

$835/ month*

Includes:

What Our Clients Say...

Having worked with over 25,000 businesses, our clients have a lot of good things to say about Ruby…
5/5

Your Service Has Allowed Me To Take Back Control Of mY Incoming Calls

The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan

Director – Director/Support – Real Advantage Solutions
5/5

I recommend Your Services to Anyone Require An Answering Service

By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.

Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.

Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.

Vince Monardo

Director – Haddonstone Australia

Why Choose Our After-Hours Call Answering Service

Dedicated Australian-based Receptionists

Our after-hours answering service features highly trained receptionists based in Australia who deeply understand the local business landscape. They professionally handle your calls with expert communication skills, ensuring every caller receives an exceptional customer service experience. Their familiarity with Australian culture and norms allows them to connect more effectively with your clients and provide a seamless extension of your brand.

24/7 Answering Service

Our after-hours call answering services operate 24 hours a day, 7 days a week, providing continuous support for your customers. This ensures that your calls are always answered, regardless of business hours, time zone differences or public holidays. With our unwavering support, your business remains accessible day and night, giving you a competitive edge and demonstrating your commitment to customer satisfaction.

Cost-Effective Solution

Investing in our after-hours call answering service can help you save on paying staff to be on-call 24/7, where out-of-hours requirements may be sporadic, while still providing excellent customer service to your clients. This cost-effective solution allows you to allocate resources to other essential aspects of your business, such as product development or marketing strategies. By outsourcing your after-hours call handling, you can optimize your budget and streamline your operations without sacrificing quality.

Streamlined Information Management

Our virtual receptionists efficiently gather relevant information from callers, such as contact details, the purpose of their call, and any specific requests they may have. This organized approach enables your team to prioritize tasks, allocate resources more effectively, and respond more efficiently to customer inquiries. By consolidating and managing caller information, our service helps you stay organized and maintain high customer engagement.

Emergency Response Handling

Our after-hours call answering service is equipped to handle emergencies, ensuring that urgent calls receive immediate attention and are directed to the appropriate parties for a swift resolution. Our team is trained to identify and prioritize emergencies, keeping your business prepared and responsive to time-sensitive situations. This level of attentiveness can greatly enhance your customers’ trust and confidence in your ability to address their needs.

Real-Time Reporting

Stay informed with real-time reporting and analytics on your call data, allowing you to monitor performance, identify trends, and make informed decisions to improve your business operations. Our detailed reports provide valuable insights into call volume, response times, and customer feedback, enabling you to refine your processes and enhance the overall customer experience. By staying up-to-date on your call metrics, you can proactively address any areas of concern and drive continuous improvement.
FAQs

FAQs About Our After-Hours Phone Answering Service

What is an after-hours telephone answering service?

An after-hours telephone answering service, like the one offered by Ruby Receptionist, is a professional service that handles answer calls outside of regular business hours. Our dedicated Australian-based receptionists answer on your behalf, providing exceptional customer service and ensuring your business remains accessible 24/7.

How can the after-hours telephone answering services benefit my business?

Our after-hours telephone answering service offers numerous benefits, including cost savings, increased customer satisfaction, streamlined information management, and real-time reporting. By outsourcing your call handling during non-business hours and having us handle incoming phone calls, you can optimize resources, enhance customer experience, and stay informed about your call data to make better business decisions.

Will my customers know they are speaking with a virtual receptionist?

Our highly trained receptionists are skilled in providing a seamless and personalized experience when answering phone calls. They use customized scripts tailored to your brand and values, ensuring a consistent and professional approach. When a customer calls, they feel as if they are speaking directly with your in-house team.

Can the service handle emergency calls?

Yes, our after-hours call answering services is equipped to handle emergencies. Our team is trained to identify and prioritize urgent calls, ensuring they receive immediate attention and are directed to the appropriate parties for a swift resolution.

What kind of reports will I receive about my call data?

We provide real-time reporting and analytics on your phone calls, offering insights into call volume, response times, and customer feedback. These detailed reports enable you to monitor performance, identify trends, and make informed decisions to improve your business operations.

Is the after-hours call answering services cost-effective?

Our professional answering service provides a cost-effective solution for businesses looking to save on paying an in-house receptionist to answer out-of-hours telephone calls while maintaining excellent customer service. You can allocate resources to other crucial aspects of your business, optimizing your budget without sacrificing quality.

How does the service manage appointments and schedules?

In addition to handling your business calls, our virtual receptionist can also oversee your appointments and schedules. By managing these administrative tasks on your behalf, we help you stay organized and focused on your core business activities.

Can I customize the phone answering services to meet my specific needs?

Absolutely! We offer tailored solutions to meet your unique requirements. From personalized scripts to customized call routing, our after-hours phone answering services adapt to your business needs, ensuring a seamless and efficient experience for both you and your customers.

Is it easy to set up the after-hours call answering services for my business?

Getting started with our after-hours phone answering services is simple and hassle-free. Our team will work closely with you during the setup process, ensuring a smooth transition and minimal disruption to your operations. Our call management process will ensure your customers can reach you, even outside normal business hours.

What sets Ruby Receptionist's after-hours call answering services apart from competitors?

Our commitment to exceptional customer service, skilled Australian-based receptionists, and customizable solutions set us apart. We understand the importance of ensuring you have calls answered promptly and professionally, maintaining a solid brand image and staying connected with your customers. Our customer service team can answer your calls around the clock and provide streamlined information management and real-time reporting to ensure your business thrives in today’s competitive market.

Our Phone Answering Services Give You More Time To Focus On The Things That Matter. – Like Growing Your Business

Industries

Our Out-of-Hours Answering Services Answer Customer Calls Across A Range Of Industries

Our 24/7 out-of-hours answering service efficiently answer calls even outside regular working hours.

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Accounting

Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering

Allied Health Answering Service Icon

Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

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Construction

Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.

Contractor Answering Service Icon

Contractors

Our contractor answering service means a real person will be answering your phones

Corporate Answering Service Icon

Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

Dental Answering Service Icon

Dental

Our dental answering service is designed to help dental clinics streamline their operations.

Franchise Answering Service Icon

Franchises

Our virtual receptionist and call-answering solutions help franchise businesses systemise their business phone calls across all locations

Legal Answering Service Icon

Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

Medical Answering Service Icon

Medical

Our medical answering services are designed to support medical professionals and clinics.

Visual Representation: Contract Document With Signatures, Symbolizing Legal Agreement And Commitment.

Property Management

Our property management answering service can help your business with a range of tasks

A Visual Representation: A House With Architectural Details, Roof, Windows, And Door In Color White Background.

Real Estate

Our real estate phone answering services help both agencies and agents

A Visual Representation Of A Red-Colored Store On A White Background.

Small Business

Our live phone answering services provide a the perfect solution for small businesses

Accounting Answering Service Icon

Accounting

Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering

Allied Health Answering Service Icon

Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

Construction Answering Service Icon

Construction

Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.

Contractor Answering Service Icon

Contractors

Our contractor answering service means a real person will be answering your phones

Corporate Answering Service Icon

Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

Dental Answering Service Icon

Dental

Our dental answering service is designed to help dental clinics streamline their operations.

Franchise Answering Service Icon

Franchises

Our virtual receptionist solutions help franchises systemise their business phone calls across all locations

Legal Answering Service Icon

Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

Medical Answering Service Icon

Medical

Our medical answering services are designed to support medical professionals and clinics.

Visual Representation: Contract Document With Signatures, Symbolizing Legal Agreement And Commitment.

Property Management

Our property management answering service can help your business with a range of tasks

A Visual Representation: A House With Architectural Details, Roof, Windows, And Door In Color White Background.

Real Estate

Our real estate phone answering services help both agencies and
agents

A Visual Representation Of A Red-Colored Store On A White Background.

Small Business

Our live phone answering services provide a the perfect solution for small businesses

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