We will ask you all about your business and your services so that our Ruby virtual receptionists will have your business profile at hand when they answer calls on behalf of your business.
We will ask you what scripted greeting you would like us to use when answering callers to your business. (We’ll also show you how you can change your welcome greeting at any time). When the receptionist answers they will always answer calls on behalf of your business with the specific greeting you provide.
Please instruct us about what sorts of calls you’d like to prioritise so we can transfer important calls straight through to you or your key staff. We will keep your instructions within the database so our Ruby virtual receptionists can refer to your directions at any time.
Then please tell us how you would like to receive the summary messages about the incoming calls to your business. Most of our answering service clients just prefer regular emails but let us know if you would like SMS messages.
The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.
I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.
My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan
By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.
Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.
Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.
Vince Monardo
YES! ANSWER MY CALLS
FOR FREE!
START YOUR 7 DAY TRIAL TODAY
