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Property Management Answeirng Service From Just $19 Per Month

Our answering services provide support to property management firms across Australia, guaranteeing every phone call is answered promptly and professionally

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Answering Service

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Australian Based Receptionists

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No Lock In Contract

Phone Answering Service Receiptionist

Our Answering Service Is Trusted By these Property Management Businesses

Trusted Brands - 15
Trusted Brands - 14

Secure Every Opportunity with Our Property Management Answering Services

In a property management business, missed calls often translate to missed opportunities. Managers juggle multiple tasks daily, from coordinating maintenance to addressing tenant concerns, leaving little time to manage phone calls effectively.

Unanswered calls can lead to unsatisfied tenants, unattended emergencies, and lost potential clients – a cost your business cannot afford. The constant pressure to remain available around the clock can cause burnout and impact productivity.

Our Property Management Answering Service is designed to alleviate these challenges. Our expert team understands the intricacies of the property management industry and is available 24/7 to ensure no call goes unanswered. We manage all incoming calls professionally, whether it’s a tenant emergency, a maintenance request, or an inquiry from a potential client. By acting as an extension of your team, we help you maintain tenant satisfaction, capture new opportunities, and free up your valuable time to focus on strategic tasks. Our service gives you peace of mind and an efficient communication strategy that drives your property management business forward.

Legal Answering Service &Amp; Small Business Answering Service &Amp; Contractor Answering Service &Amp; Medical Answering Service &Amp; Corporate Answering Service, Virtual Receptionist For Law Firms &Amp; Property Management Answering Service

Our Answering Service Can Help Your Property Management Company To...

Management 1

Increase Productivity

Allow staff to focus on their core responsibilities by reducing distractions and interruptions

Social Care

Scale

As your business grows, we grow with it; without impacting your existing staff or resources

Money

Save Money

Our virtual receptionists cost businesses about 70% less than hiring an in-house receptionist

What Our Clients Say About Our Answering Services

5/5
I am extremely happy with the service
I am extremely happy with the service as I do not have a full-time receptionist. So the beauty of your Live Answering Service, given I travel a lot, is that it is not location specific, so I can receive my calls and messages where ever I am, whilst the receptionist will also screen calls for me

David Patmore

Director – Vision Training International
5/5
I have found the service fantastic
I have found the service fantastic. It has created such a professional image that I have difficulty when a client wants to visit my office as I work from home. My clients have an image that my company is bigger than it is.

Richard Hill

Director – R & R Valuations

property management answering service, property management answering service

Our Property Management Answering Service Includes

Australian Based Receptionists

All our virtual receptionists are based in Australia, ensuring they fully understand local business dynamics and cultural nuances. They are trained to provide excellent service round the clock, maintaining our commitment to high-quality standards in supporting your business needs effectively and professionally.

24/7 Availability

Our property management team answer calls round-the-clock, ensuring no call goes unanswered, whether during normal business hours, after hours, on weekends or holidays.

Professional Customer Support

Our receptionists are highly trained to handle all calls and offer a complete customer support solution. They are well-versed in dealing with various client needs and concerns, providing courteous, professional, and efficient service.

Emergency Handling

Our receptionists are trained to handle property maintenance emergencies and can transfer calls directly to your preferred contractors or property manager. Simplifying the process when it comes to rental property emergency maintenance issues

Integration With Property Management Software

Many services can integrate with your existing property management software, helping streamline workflows.

Our Property Management Answering Service Can Give You Peace Of Mind Knowing That All Your Incoming Calls Will be Answered

How Our Answering Service Works

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Get Started

We walk you through our onboarding process and how you want your calls answered

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Client Calls

You forward your phone to our receptionists, who then answer calls on your behalf

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We Answer

Our receptionists will answer your business calls with your custom greeting

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We Update You

We can introduce calls to you, and/or update you via email and/or sms

FAQs

Frequently Asked Questions About Our Property Management Answering Services

What is a property management answering service?

A property management answering service is a specialized service that handles calls and inquiries for property management companies. The service can manage tenant calls, schedule property viewings, handle emergencies, and provide customer support around the clock.

How can your answering service benefit my property management business?

Our answering service provides a range of benefits, including enhanced customer service, faster response times, cost savings, and the ability to handle calls around the clock. This can improve tenant satisfaction, higher retention rates, and more efficient property management operation.

Are your receptionists knowledgeable about property management?

Yes, our receptionists are trained to understand the nuances of property management. They can handle various inquiries, schedule appointments, and professionally manage emergency calls.

Do you offer 24/7 support?

Yes, our property management answering service is available 24/7. We can handle calls, schedule appointments, and manage emergencies anytime, day or night.

Can you handle emergency calls?

Yes, we can prioritize and handle emergency calls. Our receptionists are trained to respond to emergencies promptly and per your predefined protocols.

How quickly do you respond to calls?

Our team operates on a standard answer time of 10 seconds or less. We maintain this speed even during peak call times when volumes are highest.

Where are your receptionists based?

All our virtual receptionists are based in Australia. They are trained to provide excellent service round the clock, and they understand local business dynamics and cultural nuances.

Can your service integrate with my current property management software?

Yes, our staff are well versed in a range of business management software and can integrate with your preferred tools to ensure a seamless service for your company.

What information will I receive after a call?

After each call, we will immediately notify you. This ensures that critical messages can be actioned as soon as possible.

How much does Ruby's answering service cost?

The cost of our service varies depending on the package and the level of service you require. We offer various packages to suit different budgets and needs.

Want To Try Our Property Management Answering Service For Free?

Claim your free trial and test our answering services with your FREE 7-day trial.

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