In the world of franchising, managing numerous calls and customer inquiries can be a daunting task. This often results in inconsistent customer service and unexploited business opportunities, directly impacting revenue and growth.
These communication inefficiencies not only disrupt day-to-day operations but also negatively affect the customer experience, a key factor for any franchise’s success. Additionally, the cost and time associated with hiring and training reception staff for each location can be a considerable drain on resources.
Ruby Receptionist is your franchise’s answer to communication challenges. They have a real person manage calls and tasks professionally, enhancing your brand’s image. With no lock-in contracts and 24/7 support, they provide cost-effective, reliable services across your franchise network.
Swiftly manage inbound and outbound calls, improving response times.
Ensure consistent, professional customer interactions, boosting brand reputation.
Eliminate need for in-house staff, significantly lowering operating costs.
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Vince Monardo
Tim Donovan
Begin your journey with our efficient onboarding process. We'll guide you through call handling preferences.
Redirect your phone to us via a unique number. Our team then handles your calls as per your choice.
Our professional receptionists greet your callers with your preferred message, managing tasks based on your service plan.
Post-call, we promptly update you through introductions, emails, or SMS, keeping you in the loop at all times.
We can help you set up multiple numbers. This can help create a national presence or help you manage numerous campaigns.
We can create a custom IVR so that calls can be greeted quickly and calls directed to the correct person.
Looking to expand your business without growing your expenses? We can help you increase your reach with a virtual address.
Claim your free trial and test our answering services with your FREE 7-day trial.
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