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About Ruby

Ruby Receptionist Services is owned by the Virtual Headquarters group.
24H Support

Answering Service

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Australian Based Receptionists

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Our Phone Answering Services Are Trusted By These Companies

Outsourced Receptionist Service
Business Phone Answering Service

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Phones Answered On Time Every Time – We Guarantee It!

We provide telephone answering services to more than 2,000 Australian businesses and understand the challenges of trying to keep lots of balls in the air at the same time. Our aim is to take away a number of your time consuming administrative tasks and free you and your staff up so that you can focus more on building your business. First impressions really do count and when you are in business you want to make every enquiry count. Ruby Receptionist Services

Australia was established to provide first class receptionist services to a broad range of Australian businesses at a fraction of the cost of building an in house team. We understand that no two businesses are identical and we tailor our services specifically to the needs of your business. Whether you are a one man band or a division of a multi national employing hundreds or thousands of people we can structure a package for you that delivers an exceptional service at a reasonable cost.

Professional Corporate Phone Answering Service In A Office With Dedicated Receptionists - Live Answering Service &Amp; Australian Virtual Receptionist - About Ruby.
Virtual Receptionist For Clinics

Our Expert Reception Staff Are Friendly Professional And Articulate

If necessary we can answer your calls 24/7. We also have a rigorous recruitment program to ensure that we get the best local talent to ensure that your business is represented in the best possible manner. Our technology ensures that any incoming enquiry is dealt with quickly and efficiently and allows you to focus on building your business.

Our Ruby Staff Become Your Staff

Our receptionist staff are absolutely brilliant. They do such an incredible job that many of our customers report that their customers actually think that they are sitting in their office with them. This is always our ultimate aim as a telephone answering service, for your customers not to be able to differentiate between your physical and virtual team.

Corporate Answering Services
Phone Answering Service Sydney

Harnessing The Power Of Technology

Here at Ruby we have created a high tech state of the art answering service system that can do a whole range of things. Despite the level of technological sophistication our system is extremely easy to use and can be set up in a matter of minutes. If you are a technofile however you will be really impressed at how our system can handle some really complex tasks with relative ease. Remember, if you want to take it for a bit of a test drive then we will give you a 7 day free trial with no obligation or requirement for a credit card.

What Clients Say About Ruby...

Having worked with over 25,000 businesses, our clients have a lot of good things to say about Ruby…
5/5

Your Service Has Allowed Me To Take Back Control Of mY Incoming Calls

The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan

Director – Director/Support – Real Advantage Solutions
5/5

I recommend Your Services to Anyone Require An Answering Service

By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.

Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.

Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.

Vince Monardo

Director – Haddonstone Australia

Our Phone Answering Services Give You More Time To Focus On The Things That Matter – Like Growing Your Business

Why Ruby Is The Best Choice For Your Business...

Australian Based Receptionists

All of our virtual reception live operators are based in Australia

24/7 live telephone answering

Our live phone answering service operates 24/7, 365, meaning you will never miss a call again, no matter the time of day.

No lock-in contracts

For maximum flexibility, we offer month-to-month subscriptions with no lock-in and zero cancellation fees meaning you can scale up (or down) as your needs evolve.

Free Mobile App & Web Portal

Here you can easily manage your virtual receptionist, listen back to voicemails, manage your greeting, call divert, and messaging settings.

1300/1800 numbers

For your call answering, forward your existing inbound number to the free local direct in-dial number provided or update your main business phone number to a 1300 or 1800. We can also help with additional campaign-specific virtual inbound numbers as required.

Custom Greetings

Your virtual receptionist is trained to use the custom greeting that you choose. This gives a great customer experience when your business phone calls are answered.

Appointment Setting

Our virtual reception service also allows for appointment setting, cancellations, and diary management – in the tools of your choice.

7-Day Free Trial

Unsure whether we are right for you? Instantly set up your virtual receptionist and call answering, have your essential calls answered by our Australian receptionists, and test our service with a 7-day free trial.

Let our answer phone service take care of your calls so you can get on with your business.

Want To Try Our Phone Answering Services For Free?

Test our answering services with your FREE 7 day trial.

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